Community Emergency Response Team
Cities across America strives to be the safest community in their area and to be prepared for all potential natural and man-made disasters. The Community Emergency Response Team (CERT) plays an important role in this preparedness. If a disaster or emergency strikes their area and overwhelms or delays emergency responders, CERT members will be called upon to help save and sustain lives until additional emergency responders arrive.
CERT members may serve in a variety of roles during a disaster including:
- search and rescue;
- fire suppression;
- damage assessment;
- lost child search;
- public education;
- medical triage and treatment;
- debris clearance;
- scene security;
- donations management;
- emergency operations center assistance.
CERT members also volunteer throughout the year at community events.
The Community Emergency Response Team (CERT) program educates volunteers about disaster preparedness for the hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations. CERT offers a consistent, nationwide approach to volunteer training and organization that professional responders can rely on during disaster situations, which allows them to focus on more complex tasks. Through CERT, the capabilities to prepare for, respond to and recover from disasters is built and enhanced.
Since 1993, CERT has impacted communities across the country, building essentials skills and capabilities to prepare for and respond to any disaster. There are now CERT programs in all 50 states, including many tribal nations and U.S. territories; each unique to its community but all essential to building a Culture of Preparedness.
The CERT program was designed as a grassroots initiative and specifically structured so that the local and state program managers have the flexibility to form their programs in the way that best suits their communities. CERT volunteers are trained to respond safely, responsibly, and effectively to emergency situations, but they can also support their communities during non-emergency events as well. There are over 2,700 local CERT programs nationwide, with more than 600,000 individuals trained since CERT became a national program.
FEMA’s Community Emergency Response Team Program trains volunteers to prepare for the types of disasters that their community may face. Through hands-on practice and realistic exercises, CERT members:
- Learn how to safely respond to manmade and natural hazards
- Help organize basic disaster response
- Promote preparedness by hosting and participating in community events
- Please contact your local emergency manager or FEMA at FEMA-Prepare@fema.dhs.gov
FEMA IS-317: Introduction to CERT (Online)
“Introduction to Community Emergency Response Teams,” IS-317, is an independent study course that serves as an introduction to CERT for those wanting to complete training or as a refresher for current team members. It takes between six and eight hours to complete the course. Those who successfully finish it will receive a certificate of completion. It has six modules with topics that include:
- Introduction to CERT
- Fire Safety
- Hazardous Material and Terrorist Incidents
- Disaster Medical Operations
IS-317 can be taken by anyone interested in CERT. However, to become a CERT volunteer, one must complete the classroom training offered by a local government agency such as the emergency management agency, fire or police department. Contact your local emergency manager to learn about the local education and training opportunities available to you. Let this person know about your interest in taking CERT training.
Click here to take the course.
CERT Basic Training Course Materials
English CERT materials
- English version of the CERT Instructor Guide
- English version of the CERT Instructor Guide Hazard Annex
- English version of the CERT Participant Manual
- English version of the CERT Participant Manual Hazard Annex
- English version of the CERT PowerPoint Slides
- English version of the CERT PowerPoint Slides Hazard Annex
Spanish CERT materials
- Descargar Materiales de CERT Capacitación Básica (Instructor Guide in Spanish)
- Descargar Manual del Participante de CERT Capacitación Básica (Participant Manual in Spanish)
- Descargar Diapositivas de PowerPoint de CERT Capacitación Básica (PowerPoint Slides in Spanish)
CERT Train-the-Trainer Course Materials
- CERT Train-the-Trainer Course Instructor Guide
- CERT Train-the-Trainer Course Participant Manual
- CERT Train-the-Trainer Course PowerPoint Slides
CERT Program Manager Course Materials
- CERT Program Manager Course Instructor Guide
- CERT Program Manager Course Participant Manual
- CERT Program Manager Course PowerPoint Slides
CERT Supplemental Training
- CERT Animal Response Module I
- CERT Animal Response Module II
- CERT Emergency Communications Module
- CERT Tools for Leadership Success Module
- CERT Traffic and Crowd Management Module
- Flood Response for CERTs
- CERT Firefighter Rehab
- CERT Exercise Swaps
This section includes the eight downloadable CERT Training Videos for the CERT basic training and the CERT Train-the-Trainer courses, as well as the CERT in Action Video. All videos include closed captioning, and transcripts are available for each. This section also includes links to the Teen CERT videos.
Unit 2: Fire Safety: The CERT Member’s Role
This training video covers the basics of fire size up, use of extinguishers and fire safety. Fires are dangerous and can change quickly. As in all CERT operations, the CERT members safety is always the number one priority. Safety measures presented in the video include use of protective gear and the proper equipment to extinguish small fires, working with a buddy and a team, planning for safe entry and exit, maintaining a safe distance and position from a fire and using the P.A.S.S. procedure to operate fire extinguishers.
Unit 3: CERT Triage: Handling Mass Casualty Situations
Disaster Medical Operations Part 1. CERT trainers will be able to use the material presented in the video to start a dialogue about the potential challenges CERT members may face.
Medical triage is the key to doing the most good for the most people whenever there are more victims than rescuers, resources are limited and time is critical. This training video provides an overview of the medical triage process and portrays the steps that CERT members need to follow to provide victims the most effective lifesaving support available until professional responders arrive on scene. This video will support the materials presented in the CERT Basic Training course.
Unit 5: Safety in the After-Disaster Environment
Light Search and Rescue Operations. CERT trainers will be able to use the materials presented in this video to start a dialogue about the potential challenges CERT members may face.
CERT members can prepare to work in a post-disaster area by understanding more about the potential hazards, by preparing their own safety kit and by wearing the right gear. The purpose of this training video is to prepare the CERT members for the kinds of hazards they may experience after a disaster and to help them stay safe as they work in the disaster area. This video will support the materials presented in the CERT Basic Training course
Unit 6: CERT in Action
CERT trainers will be able to use the video to start a dialogue about CERTs use of ICS and other critical features of successful team operations.
In CERT in Action, a fierce storm has struck the local community. CERT members activate in their neighborhood, set up an Incident Command Post and assess damage throughout the area. They use their CERT skills to respond to damage and injured victims in the local community center, managing the situation until professional responders are able to arrive. This video provides a useful introduction to the CERT concept for new program participants and others who may be interested in the program.
Demonstrating Victim Carries
Lt. Gregg Karl of the Arlington County, Virginia, Fire Department demonstrates three different types of victim carries to a class of CERT trainees. This video is recommended for use in the CERT Train-the-Trainer course to demonstrate effective instructional techniques for teaching victim carries.
Demonstrating Head-to-Toe Assessment
Lt. Byron Dixon of the Arlington County, Virginia, Fire Department demonstrates a head-to-toe assessment for a class of CERT trainees. This video is recommended for use in the CERT Train-the-Trainer course to demonstrate effective instructional techniques for teaching head-to-toe assessments.
Coaching Hands-On Practice – Victim Extrication
Lt. Gregg Karl of the Arlington County, Virginia, Fire Department walks a group of CERT trainees through a cribbing and leveraging exercise. This video is recommended for use in the CERT Train-the-Trainer course to demonstrate effective instructional techniques for teaching victim extrication.
CERT Training: Disaster Psychology
CERT participants, trained to support the first responders during a disaster, will be challenged in many ways during and after response operations. However, if CERT members are prepared for the stress, they will be more successful and helpful during the event and more able to rebound when the crisis is over. This training video provides an overview of stress reactions and strategies for dealing with people under stress during a disaster, including the needs of disaster workers themselves.
Drills and Exercises
Drills are excellent opportunities for CERT programs to practice, assess and improve emergency response plans and on-the-ground operations while engaging their volunteers and refreshing the concepts and skills learned in CERT training.
These exercises were developed according to national guidance and principles outlined by the Homeland Security Exercise and Evaluation Program. It is important that CERT programs tailor their exercises to reflect realistic events that may impact their community to practice skills they need to test or practice most.
For local CERT program managers and others who want to establish and maintain CERT training for teens, there are a number of tools at your disposal.
- Download official Teen CERT Brochure
- Teen CERT public service announcement- watch or Download Video (Español)- 1:30
- Launching and Maintaining the Training Guide
- Teen CERT Annex to standard CERT Train the Trainer course
- Teen CERT Annex to CERT Basic Training Instructor Guide
- Watch the Teen CERT Public Service Announcement
- Teen CERT: Enhancing School Emergency Management through Youth Engagement and Preparedness – May 14, 2015
- Teen CERT: Connecting School Emergency Management and Youth Preparedness – February 5, 2013
The below links are from various communities involved in Teen CERT. Note that FEMA does not necessarily endorse the views expressed or the facts presented on these links. FEMA does not endorse any commercial products that may be advertised or on this site.
- Arnold, Missouri
- Danville, Virginia
- Flower Mound, Texas
- Jamestown, North Dakota
- Julian, California
- Miami, Florida
- Montgomery County, Maryland
- North Dakota National Guard
- Riverside, California
- Sacramento, California
Campus CERT programs are designed to operate on any type of college or university campus. A college or university campus often functions as a “city within a city,” and often has its own emergency management capabilities. A Campus CERT program can support and enhance existing capabilities, and CERT volunteers can participate in efforts to increase the preparedness and resilience of the on-campus community.
The Campus CERT Starter Guide is designed to assist anyone interested in starting a Campus CERT program, whether that person is a campus safety staff member, a faculty member, a student, or another member of the campus community.
Workplace CERT programs are designed to operate in any type of workplace environment. A Workplace CERT program can support and enhance existing capabilities, and CERT volunteers can participate in efforts to increase the preparedness and resilience of the workplace and community. A Workplace CERT program equips employees with skills that enable them to perform basic disaster response operations in an emergency.
The Workplace CERT Starter Guide is designed to assist the individual or team responsible for planning and implementing CERT in your workplace. Each Workplace CERT program will be unique to the specific needs of the workplace it serves. This guide should be a reference rather than a prescriptive how-to manual for starting a Workplace CERT program.
The CERT Liability Guide is offered for general informational purposes only, and is intended to educate CERT program managers, volunteers, sponsoring agencies, and legal advisors about liability and risk management.